Privacy Policy

Privacy Policy


This privacy policy sets out how Rocks & Coral uses and protects any information that you give us either knowingly or unknowingly when you use this website.
Rocks & Coral is committed to ensuring that your private details are protected. Any information we ask you to provide is used by us to process your order and improve our website. You can be assured that it will only be used in accordance with this privacy statement. Rocks & Coral will NEVER pass on any of your details to any third parties without your permission.


Access to Personal Data


You have the right to know all the information we have stored about you. You can use the link below to request a report which will contain all personal that that we store for you.

Request a report


Your Right to be Forgotten


Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Request personal data deletion

What we collect


We may collect the following information:
-

  • name

  • contact information including email address

  • demographic information such as postcode
  • preferences and interests

  • other information relevant to customer surveys


What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.


We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


Security


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Every page of our web site is protected by a 256 Bit Encrypted SSL Certificate. You will see the padlock in the address bar of your web browser.


Third-Party Services


Our web site uses the following Third-Party services to improve your experience when you visit our online store. Google Analytics, Google AdWords, Moz, Trust Pilot, YotPo Reviews


Payment Providers


We use the following payment providers Square & PayPal


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.